Contact

Attic Authority serves as a national reference provider network for the roofing sector, covering the attic-roof interface, ventilation systems, insulation assemblies, and the contractors and professionals who operate within those scopes. This page describes how to reach the Attic Authority office, what information to include in any written inquiry, and what response timelines apply. Inquiries related to provider accuracy, provider network criteria, or roofing sector coverage are handled through the channels described below.

What to include in your message

Effective communication with a provider network reference office requires specificity. Incomplete inquiries — those lacking a subject category, a property or project location, or a description of the issue — extend resolution timelines significantly. The following breakdown identifies the 5 core elements that should appear in any written message directed to Attic Authority:

1. Subject category — Identify whether the inquiry concerns a provider network provider, a roofing contractor qualification question, a content accuracy concern, a permitting or code reference issue, or a general roofing sector research matter.
2. Geographic scope — Specify the US state and, where relevant, the county or municipality. Roofing codes and permitting requirements vary by jurisdiction; the International Residential Code (IRC) and International Building Code (IBC) provide baseline frameworks, but local amendments — governed by state building departments and municipal authorities having jurisdiction (AHJ) — determine what applies at the project level.
3. Property or project type — Distinguish between residential, light commercial, and commercial roofing contexts. Attic-roof assemblies covered under IRC Chapter 8 differ materially from those governed by IBC Chapter 15, particularly regarding ventilation ratios, fire-resistance classifications under ASTM E108, and thermal performance requirements tied to IECC climate zones.
4. Specific concern or data point — State the claim, provider entry, or technical assertion in question. Vague concerns ("something seems wrong") cannot be triaged efficiently.
5. Contact information — Provide a valid return email address and, if applicable, a company name or professional license number for contractor-related inquiries.

Inquiries referencing specific roofing products, materials, or contractor performance fall outside the editorial scope of a reference provider network and will not receive product recommendations or contractor referrals.

Response expectations

Attic Authority operates as a reference and provider network platform, not a contractor dispatch service or a code enforcement body. Regulatory enforcement questions should be directed to the relevant state building department, the International Code Council (ICC), or local AHJ offices.

Standard written inquiries submitted through the contact form receive an acknowledgment as processing allows. Substantive responses to provider disputes or content accuracy reviews follow as processing allows, depending on the complexity of the underlying roofing or attic-assembly subject matter. Inquiries requiring cross-reference with ventilation standards such as ASHRAE 62.2 or energy code compliance citations under the 2021 IECC may require additional research time.

Attic Authority does not provide:

These functions fall within the scope of licensed roofing contractors, structural engineers (PE), code consultants, or insurance adjusters operating under state-specific regulatory frameworks.

Additional contact options

For research inquiries related to the attic-roof interface — including topics such as ice dam formation, attic moisture and vapor drive, ridge vent performance, or spray foam applications in unvented attic assemblies — the Attic Providers section of this provider network organizes service providers and subject-matter coverage by topic and geography.

Provider-related questions, including requests to add, update, or remove a roofing professional entry, should reference the qualification criteria described in the network's structural documentation. Roofing contractors verified in the network are evaluated against criteria that include state licensing status, liability insurance verification, and scope of work classification (e.g., residential steep-slope, low-slope membrane, or metal roofing systems).

How to reach this office

Primary contact method: Written inquiry via the contact form on this page.

Primary email: [email protected]

Mailing and operational jurisdiction: National (United States). Attic Authority covers all 50 states and does not restrict provider network scope by region, though roofing code citations and contractor licensing references are jurisdiction-specific by nature.

Office hours: Inquiries are reviewed Monday through Friday. No same-day response guarantee applies to messages received on federal holidays or weekends.

All correspondence related to roofing sector providers, attic assembly technical references, or provider network structure should be directed through written channels only. Phone-based intake is not available for this provider network platform.